Consuult


Together to build, enhance or optimize your CRM

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Our offer

Consuult offers on-demand packages that will assist you during your whole CRM project lifecycle.
From the beginning until the final deployment, and beyond!

Consulting

- Challenges and business needs definition
- Workshop animation to collect your needs 
- KPI definition
- Project / Roadmap management
- Help to choose the right solution
- Change management 
- Communication plan

Optimization

- Business process optimization
- Existing solution audit and optimization
- Data cleaning
- Reporting/BI definition

Settings

- Administration
- UI personalization
- Integration 
- Iterative implementation of your business cases
- Data migration

Deployment

- Users training
- Administrators coaching
- User acceptance
- Follow-up and post-deployment maintenance

Our methodology

In order to succeed in your CRM project, we offer a pragmatic and rigorous 4-steps approach

1. Init workshop [on-site]

We will start with few days on site workshop to understand your challenges and define your needs . Outcomes will be a set of KPI, a roadmap and your main milestones.

2. Implementation [remotely]

Once the first phase is completed, we will work remotely with an iterative process in order to deliver your project on-time. Consuult cares a lot about customer satisfaction and easiness to maintain a solution. That's why we will always make sure that our customers are happy with a scalable and state-of-the-art solution.

3. Deployment
[on-site or remotely]

Finally, as soon as the solution is ready to be delivered, we will assist you with the user acceptance tests, user trainings, coaching, and delivery.

4. Follow-up and Maintenance
[remotely]

In order to secure your project and ensure a smooth evolution of your roadmap, we will offer a follow-up and maintenance package if needed.

About us

With more than 20 years experience within the IT world, Consuult can assist you in different fields of expertise: CRM, Reporting/BI, Enterprise Social Network, Web portal, Communities, Customer experience, etc.

Claire Dahinger

Co-Founder
- Salesforce Admin
- Salesforce Sales Cloud
- Salesforce Marketing Cloud and Pardot
- Salesforce CPQ

Damien Desseignet

Co-Founder
- Salesforce Admin
- Salesforce Service Cloud
- Salesforce Communities
- Reporting/BI
- Enterprise Social Network

Contact us

Describe us your needs and we will come back to you as soon as we can.